Amscot - The Money Superstore Sw 40th St, Miami
6788 SW 40th St, Miami, FL 33155, United States
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Jose, associate at store 9260 Coral Way, Miami, FL 33165, is a complete and utter disgrace as an employee. Since there is no order to this store anyway, every customer was being attended, and I stood at a distance to wait for my turn. A lady named Elia kindly asked me to wait in line to the right. No problem. I went and waited. Another three gentlemen came in, and just stood near windows. The following associate, making the defining point of this experience... he went straight for the following gentleman that had walked in. Proceeded to begin helping, and since the 3 seemed at a loss as to who was next, I said I was... he then raised his voice, telling me to calm down and that where was I standing? He is rude, condescending, and honestly, for trying to help he yelled at me in front of all the other customers?? I am a Manager, and would never allow such treatment to a customer. I was calmly waiting, and was assisting in orienting. Literally getting yelled at because of helping you? Unbelievable. Please replay the cameras on this day. Perhaps you can make sense of what Jose was thinking. Don’t recommend this store. I have been to amscots before with my husband, and I know that they are very nice always. What a bad experience thinking all stores were the same. Definitely needs more customer service training.
Glenda was very helpful and very kind, she made everything look so easy and fun I will come back as long as she there very very good customer service super happy all her help thank you Glenda
I was asking for help in regards to a child support payment and the lady that was at the window at 6 15 pm on 03/19/2021 showed poor custumer service skills...and any knowledge.
Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!
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1. How Do I Contact Amscot - The Money Superstore?Please call +1 305-702-1626 or fill out the contact form on their website.
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