Intracoastal Bank Palm Coast Pkwy, Palm Coast
1290 Palm Coast Pkwy NW, Palm Coast, FL 32137, United States
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Laura just saved my accounts with Intracoastal Bank. Truly, I was calling other banks when I got the call from Laura. Recently, When a new account was set up for me a couple months back, the ball was dropped by a representative that is since no longer working there. Laura took her time to fix the problem and explain the details. Despite being very busy, she did not rush to finish the call but followed through. She is knowledgeable and professional. Jordan should also be mentioned as he answered my call initially. He was very kind and did what he could to assist. I've dealt with Jordan before at the window, he is always friendly and professional. Thanks Laura, you have a good team!
Thank you for your excellent feedback Matthew! We are so pleased Laura and Jordan were able to assist you. Our goals as a community bank is to personally assist our customers, find solutions that work for you and provide a legendary client experience!
DO NOT USE Intracoastal Bank if you do your banking online. Worse experience ever. They try hard but can not deliver. I had to close my account even thought they did work hard for me on a personal level. But their current systems can not support the simplest of tasks.
We understand your concerns about online banking. We are currently working diligently with the software provider. Intracoastal Bank understands the importance of providing quality service to our customers. If you want to discuss this with us, please contact us at 877-447-1662. Thank you.
I cannot give this bank/ my bank anymore reviews than they deserve they are amazing each and every person that works there knows my name is polite courteous and interactive I can leave a voicemail and My call is returned in a very short period of time!! No line no wait and courtesy speaks volumes for this institution I banked for seven years at Bank of America and never once felt like I was a valued customer like I do at Intracoastal I truly enjoy my banking experience with intracoastal
Hello Justin! Thanks so much for the great feedback! We think you are the best too! :)
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1490 Palm Coast Pkwy NW, Palm Coast, FL 32137, United StatesGet a quote
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